How do Subteams work?

LunchBox Sessions offers a special feature for organizing your team members into isolated groups called Subteams. This feature is optionally available for teams with 50 or more active members. Send an email to our support address ( if you would like to request access to this feature.

There are two ways that your team members can be organized into subteams: manually, or automatically by country. If you'd like to have your team members automatically assigned to subteams by country, send an email to our support address to request this option. In this article we'll assume you are manually managing your subteams.

After we have enabled the Subteams feature for your team, the Owner(s) of your team will be able to create subteams and assign your team members to them. Note that only Owner-level team members have this ability — Managers and Instructors do not. By default, your team will only have one Owner. If you want to designate additional people on your team to have Owner-level access, send an email to our support address and we will assist you.

Your team's Owner(s) can access the Subteams feature from the Your Account page, in the Team Tools panel.

Once on the Subteams page, Owners will be able to see all existing subteams and create new ones. Each subteam has a name, and can contain any number of team members.

Click a subteam in the list to edit it. You'll be presented with a list of all the member accounts on your team, and you'll be able to toggle whether or not they are assigned to this subteam.

When someone is assigned to a subteam, they only see other people on that subteam, and not anyone else on your team. This lets you assign Managers and Instructors to have purview over a specific group of Learners, without having to deal with other Managers, Instructors, or Learners from outside their subteam.

When a Manager is assigned to a subteam, any new team members that they create are automatically added to that subteam.

You may create an unlimited number of Subteams on your team, and you may also assign team members to multiple Subteams.

We're here to help.

Find answers at the Help Center


Toll Free (North America) 1-866-628-3224

Monday to Friday, 8am to 4pm MST