# Objective

This module will walk through the steps of efficient troubleshooting to find and fix a circuit fault.

# The Ten Step Troubleshooting Process

This lesson focuses on a particular electrical failure that needs to be found and fixed. Rather than a typical Guess and Check, (sometimes known as Hit Or Miss) method, we will apply the Ten Step Troubleshooting Process, or TSTP.

The TSTP is a logical series of steps that can be adapted to nearly any troubleshooting problem, and followed for an efficient and effective equipment fix.

# The Problem

You're a technician at a small gravel extraction company.

A loader with seemingly dead circuits has come in.

The operator noticed that the hydraulic oil high-temperature warning light was on, so he checked the hydraulic fluid level and found it was normal. Puzzled, he went for a coffee break. Afterward, when he restarted his machine, the light was off.

So, he resumed work.

The high temperature light soon came back on, and then went off almost immediately, along with the work lights and the lights in the operator's gauge cluster. Now that entire circuit seems to be dead.

# Experience To The Rescue

This isn't your first day on the job, and you know exactly what these symptoms sound like - a blown fuse. Sure enough, when you check the fuse box, this circuit's fuse has obviously blown… violently.

It's easy to replace the fuse, but considering the scorch marks, the fuse almost certainly blew for a reason. It looks like there is a short somewhere in this circuit, and as long as it exists, replacement fuses will just blow as well. You're going to need to find and fix the short circuit - it's troubleshooting time!

# Step 1Define The Problem

Electrical problems present in one of three ways.

### No Go

E.g. The circuit does not operate. At all.

### Erratic Operation

E.g. The circuit works sometimes, but is not reliable.

### Incorrect Value

E.g. The circuit works, but results are wonky. Lights may be dimmer, motors turn faster or slower than they should, sensors display incorrect values.

Our loader problem is a textbook case of "No Go".

# Step 2Consult Schematic & Gather Documentation

Before doing anything else, head to the bookshelf and grab the manual & schematics for this loader.

If you have a schematic that is up to date, and verified for accuracy, congratulations! You are miles ahead in troubleshooting this problem. An accurate and trustworthy schematic is the key to an electrical system; it can provide:

• A list of all of the components in the system, often including exact part numbers, codes and system-specific settings.
• A diagram of the relationships between system components.
• The exact location of test-points.
• Ways to isolate sub-circuits for testing purposes.

## Review The Schematic

Touch each call-out to quickly review some circuit basics.

##### Battery

The electrical side of this machine is powered by a 24VDC battery bank.

##### Disconnect

The circuit can be locked out using this disconnect.

##### Fuse

A simple "blade" style automotive fuse provides circuit protection.

##### Ignition

When the ignition is off, key systems on the machine do not run.

##### Temperature Switch

This N.O. switch closes when the oil reaches 85C (185F) degrees.

##### High Temp Lamp

Illuminates when the temperature switch closes, indicating the oil is overheated.

##### Valve

When energized, this solenoid operated hydraulic valve shifts to connect the fan motor to a supply of hydraulic fluid flow.

##### Fan Motor

The fan motor requires flow of fluid in order to spin.

##### Forward & Rear-Facing Work Lamps

These lamps are mounted on top of the loader cab for nighttime work illumination.

##### "Work Lights" Switch

This N.O. toggle switch powers the coils in the lighting relays

##### Relay (x2)

These relays connect the high current work lamps to a power source.

##### Operator's Console Bulbs

These bulbs are backlights that illuminate various gauges on the operator's console.

## Scan Existing Documentation & Records

Review the shop records. Has this loader or others like it been in for repairs recently? Look for evidence of a recurring problem, or a maintenance-induced problem.

It looks like something was up with the same electrical circuit a few months ago; the fuse in this circuit was replaced 4 times in just a few weeks. There's no sign of problems since, though.

# Step 3List Suspect Components

Think of the ways each component could fail. Could that cause a "no go" problem?

In this step, try to list failures that could cause any no-go problem within this circuit, not just this problem specifically.

### Bonus!

This is a list that you will only have to create once.

In fact, you can create this list before there is a malfunction, along with similar master lists for erratic motion and incorrect value faults. Once you have it, these lists become extra tools in your troubleshooting kit.

As you consider each component, ask yourself these questions:

• What is this component?
• What does it do?
• What can go wrong with it?
• Can that cause any "No Go" problem within this circuit?

## Make a Master "No Go" Problem Suspect List

Touch the call-outs to examine each component and determine whether it should be on the list.

## Batteries

Store power for the circuit

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Battery depleted

Yes

Short circuit across posts

Yes

Posts corroded

Yes

## Disconnect

Connects/disconnects the power source and the circuit

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Fails Open

Yes

Fails Closed

No

## Fuse

Protects circuit components from excessive current

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Fails Open

Yes

Fails to Open

No

## Key Switch

Connects/disconnects the power source and the circuit

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Fails Open

Yes

Fails Closed

No

## Wires And Connectors

Connects components in the circuit by providing a path for electricity

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Wiggle loose/breaks

Yes

Insulation worn away, shorting to frame, depleting battery

Yes

## Temperature Switch

Closes when the sensor heats beyond 85°C/185°F

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Fails Open

Yes

Fails Closed

No

Set Too High

Yes

Set Too Low

No

## Lamp (x 5)

Illuminates

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Burned-out filament

Yes

## Hydraulic Valve Solenoid

Shifts the valve

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Solenoid coil fails (does not shift valve)

Yes

Valve spool sticks open

No

Valve spool sticks closed

Yes

Valve spool travels incompletely

No

## "Work Lights" Toggle Switch

Energizes the relays

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Fails Open

Yes

Fails Closed

No

## Relay (x2)

Connects lamps to the voltage source

What Can Go Wrong With It?

Could This Cause a "No Go" Fault?

Coil failure - will not operate

Yes

Contacts burned/oxidized

Yes

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### We hope you enjoyed Short Circuit Troubleshooting

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