Nope, we have chosen not to go this route. We are always looking for a good way to do this, but haven't yet found something that fits our different-by-design approach. When the industry catches up and the timing is right, we'll offer partnership with various societies and institutions.MORE INFO
Can I share my account with my friends or coworkers?
No, sorry. Your account can only be used by you, on one device at a time.MORE INFO
Can you answer a question about my machine, system, component, etc?
We're here to help everyone learn. That's a long process, but it's important, and it's worth it. If we gave you the answers, you wouldn't learn to find them for yourself — and we get so many questions, we wouldn't have time to make our learning content.MORE INFO
Can you offer a discount?
We offer special rates for companies who need over 100 accounts, and for students in high school, college/university, or a technical institute.MORE INFO
Did you make those LunchBox Sessions youtube videos?
Do you offer certification, or a certificate of completion?
The real proof of learning is in improved on-the-job performance, and we are 100% focussed on helping people achieve this. Certification actually harms that effort, by creating an excuse to stop learning.MORE INFO
Do you use Metric or Imperial units of measurement?
We use a mixture of Metric and Imperial, with even better support for Metric coming in future content revisions.MORE INFO
You should email our support team for assistance: firstname.lastname@example.orgMORE INFO
I manage a team. What can my team members do?
Every team member gets access to all the learning material, and you can grant them Instructor or Manager tools.MORE INFO
Is this a subscription? What if I don't want to be automatically billed?
Yes, membership is a subscription. But you can cancel any time, and keep your benefits until the end of your billing cycle.MORE INFO
I struggle with spoken English. Do the videos have captions?
If you have a hard time understanding spoken English, don't worry, you'll still be able to get about 99% of the full LunchBox Sessions experience.MORE INFO
May I download your videos, lessons, simulations, or other media?
Lessons, Simulations, and Videos require an internet connection and aren't for download. Workbooks and Instructor's Guides may be downloaded, printed, and shared.MORE INFO
What can Instructors do?
Instructors get extra materials, permission to share our learning materials, plus extra supervisory features for teams.MORE INFO
What can Managers do?
In addition to the Instructor abilities, Managers can invite new members to your team, and modify, deactivate, or delete other team members.MORE INFO
What do I get when I become a member?
All the learning materials, learning history, quiz scores, updates, new content, tech support, and more.MORE INFO
What happens when a team member is deactivated?
That person will not be able to log in, and your team will not be charged for their account. But, all their data will be saved so that you can bring them back to LunchBox Sessions in the future to pick up where they left off.MORE INFO
What is Paddle?
We use a service named Paddle.com to securely process your membership payments.MORE INFO
What software do you use to make the simulations?
Our simulations are created 100% from scratch by our team of artists, animators, programmers, and SMEs.MORE INFO
What's your connection to CD Industrial Group Inc.?
That's us, too. We're all the same people. But if you've never heard of that side of our business, and you need hands-on training at your location, well.. you're in for a treat!MORE INFO
What web browsers and devices do you support?
The best experience is Chrome, Firefox, Edge, or Safari on a desktop or laptop computer. Tablets and smartphones also work well for most of our materials.MORE INFO
When do subscription charges happen?
You'll be charged between 12:00am and 1:00am (UTC) on your membership renewal date.MORE INFO
When I create a team, what role will I have?
You will be the team Owner. You are the only person who can adjust billing information on the team. You also have the Instructor and Manager tools and abilities.MORE INFO
Why don't the videos work?
We use Vimeo to host our video content, which is blocked by some countries.MORE INFO