Help Center

Popular Questions

How much does it cost?

Become a member for just $29USD per month — our lowest price ever. MORE INFO

How do I get access for my school, company, or team?

Visit our teams page to get started. MORE INFO

How do I buy your course?

You get access to everything on the site when you become a member. MORE INFO

All Questions

Are you accredited?

Nope, we have chosen not to go this route. We are always looking for a good way to do this, but haven't yet found something that fits our different-by-design approach. When the industry catches up and the timing is right, we'll offer partnership with various societies and institutions. MORE INFO

Can I share my account with my friends or coworkers?

No, sorry. Your account can only be used by you, on one device at a time. MORE INFO

Can you answer a question about my machine, system, component, etc?

We're here to help everyone learn. That's a long process, but it's important, and it's worth it. If we gave you the answers, you wouldn't learn to find them for yourself — and we get so many questions, we wouldn't have time to make our learning content. MORE INFO

Can you offer a discount?

We offer special rates for companies who need over 100 accounts, and for students in high school, college/university, or a technical institute. MORE INFO

Did you make those LunchBox Sessions youtube videos?

Yep, that was us. Take a look at the content on our website — it's like the videos, but better. MORE INFO

Do you have load sensing and PVG valves?

Take a look at our session titled Load Sensing Pumps. MORE INFO

Do you offer certification, or a certificate of completion?

The real proof of learning is in improved on-the-job performance, and we are 100% focussed on helping people achieve this. Certification actually harms that effort, by creating an excuse to stop learning. MORE INFO

Do you use Metric or Imperial units of measurement?

We use a mixture of Metric and Imperial, with even better support for Metric coming in future content revisions. MORE INFO

How do I buy your course?

You get access to everything on the site when you become a member. MORE INFO

How do I get access for my school, company, or team?

Visit our teams page to get started. MORE INFO

How much does it cost?

Become a member for just $29USD per month — our lowest price ever. MORE INFO

I forgot my password. How do I reset it?

You can reset your password on the Forgot Password page. MORE INFO

I forgot which email address I used to sign up.

You should email our support team for assistance: support@lunchboxsessions.com MORE INFO

I manage a team. What can my team members do?

Every team member gets access to all the learning material, and you can grant them Instructor or Manager tools. MORE INFO

Is this a subscription? What if I don't want to be automatically billed?

Yes, membership is a subscription. But when you cancel your membership, you don't lose your benefits. That way, you don't have to use LunchBox Sessions like a subscription if you don't want to. MORE INFO

May I download your videos, lessons, simulations, or other media?

Lessons, simulations, and videos require an internet connection and cannot be downloaded. Workbooks and instructor's guides may be downloaded and printed. MORE INFO

What can Instructors do?

Instructors can review the quiz scores and learning activities of everyone else on the team. MORE INFO

What can Managers do?

In addition to the Instructor abilities, Managers can invite new members to your team, and update, deactivate, or delete other team members. MORE INFO

What do I get when I become a member?

All the learning materials, learning history, quiz scores, updates, new content, tech support, and more. MORE INFO

What happens when a team member is deactivated?

That person will not be able to log in, and your team will not be charged for their account. But, all their data will be saved so that you can bring them back to LunchBox Sessions in the future to pick up where they left off. MORE INFO

What is Paddle?

We use a service named Paddle to securely process your membership payments. MORE INFO

What's your connection to CD Industrial Group Inc.?

That's us, too. We're all the same people. But if you've never heard of that side of our business, and you need hands-on training at your location, well.. you're in for a treat. MORE INFO

What web browsers and devices do you support?

The best experience is Chrome, Firefox, Edge, or Safari on a desktop or laptop computer. iPads and Android tablets also work well. Internet Explorer and Smartphones are not recommended. MORE INFO

When I create a team, what role will I have?

You will be the team Owner. You are the only person who can adjust billing information on the team. You also have the Instructor and Manager tools and abilities. MORE INFO

We Are Here To Help You

Email support@lunchboxsessions.com

Toll Free (North America) 1-866-628-3224

Monday to Friday, 8am to 4pm MST

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